"Seen on time and all stages were very pleasant"

About: Telford referral and quality service (TRAQS)

(as the patient),

Robert Jones and Agnes Hunt Orthopaedic Hospital.

Good directions/plan of hospital provided.

Seen on time and all stages were very pleasant.

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Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Thank you for your feedback which is much appreciated. Although your referral was processed by the TRAQS team we note that your comments relate to the Robert Jones and Agnes Hunt Orthopaedic Hospital and as such we are unable to comment on their behalf.

Please may we direct you the Patient Advice Liaison Officer (PALS). They will be able to take your comments further on behalf of the individual hospital concerned.

PALS RJAH -01691 404606

Thank you again for taking the time to respond.

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