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I was not given any time to think about the options

Posted By Tangy49

"I was not given any time to think about the options"

About: Crosshouse Hospital / Trauma & orthopaedics

(as the patient),

At a recent appointment I don’t think I saw a consultant, I think it was a physiotherapist. 4 treatment options were put forward, two were immediately discounted and of the other two I really felt that I was being guided towards the option he wanted.

I was not given any time to think about the options or the opportunity to talk it over with someone else and now feel that I have made the wrong decision.

My knees are very painful and do not function, I feel that there are more and more delays being put in front of me and decisions I do not feel I can control.

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Responses

Response from Derek Barron, Associate Nurse Director, Mental Health Services, NHS Ayrshire and Arran 10 years ago
Derek Barron
Associate Nurse Director, Mental Health Services,
NHS Ayrshire and Arran

Submitted on 28/02/2014 at 15:52
Published on Care Opinion at 16:30

picture of Derek Barron

Tangy49, I'm sorry to hear of your experience with us. Can I ask you to email our Patient Opinion Co-ordinator (Kate.MacDonald@aapct.scot.nhs.uk) with where in the hospital you were seen and when; that way Kate can follow up directly with the team involved.

In the meantime I will pass on your comments to Billy McClean who is the Associate Director for Allied Health Professionals - I know Billy will be disappointed that this was your experience and want to look into it.

Thank you

Derek

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Response from Kate MacDonald, Business Manager, Nurse Directorate, NHS Ayrshire and Arran, NHS Ayrshire and Arran 10 years ago
Kate MacDonald
Business Manager, Nurse Directorate, NHS Ayrshire and Arran,
NHS Ayrshire and Arran

Submitted on 28/02/2014 at 22:10
Published on Care Opinion on 01/03/2014 at 15:52

picture of Kate MacDonald

Dear Tangy49

Further to Derek's response to you, I just wanted to 'introduce' myself to you and I look forward to hearing from you.

Kind regards

Kate

Kate Macdonald

Patient Opinion Coordinator

NHS Ayrshire and Arran

kate.macdonald@aapct.scot.nhs.uk

01292 513607

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