"I don’t understand this poor service…"

About: Ealing Hospital

My 2.6y old son is still waiting to be seen. 4.5 hours waiting, with deep cut on his head. How is this possible? Are they not prioritising patients? This is the second time we are waiting that long there, and is the last..

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Responses

Response from Ealing Hospital

We are sorry to learn about your experience. We take such feedback seriously and would like the opportunity to discuss this with you in more detail. Please kindly contact our Patient Advice and Liaison Service (PALS) on freephone 0800 0641120 or by e-mail at ehn-tr.pals@nhs.net

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