"Some of the nursing staff were ..."

About: St Richard's Hospital

(as the patient),

What I liked

Some of the nursing staff were friendly and had a warmth.

What could be improved

I had asked my wife to keep some other visitors away and that was not adhered to by the nurses on one of the wards, even tho it was on my notes. Once my wife drew this to the attention of the staff it was resolved.

Anything else?

I was very poorly and almost lost my life. The fact that I am here today is due to the staff at St Richards.

Story from NHS Choices

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Response from St Richard's Hospital

Thank you for taking the time to post this comment. We greatly appreciate your feedback as it helps us improve the way we work and the services we provide. The clinical teams at St Richard's take great pride in the way they treat and care for their patients, and we’re glad that this was reflected in the standard of care you received. We will pass along your kind comments to our staff and sincerely hope that since your discharge from hospital you have made a full recovery.

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