"GP walk in X ray"

About: Glenfield Hospital

I was asked to attend the walk in clinic for an xray. The initial reception in the department was very efficient and provided clear directions as to where I should go. Upon arriving I was immediately greeted in a very warm reassuring manner by a member of staff. Who provided me with clear instructions in a caring supportive way. I then went into the zapping room to meet another member of staff who continued in the same supportive reassuring way whilst acquiring information and instructing me on what to do. I came away extremely impressed and not at all intimidated by what had happened. Thank you two, you are great ambassadors for your hospital.

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Responses

Response from Glenfield Hospital

Dear Fiona, Thank you for taking the time to post your comments about the walk in x-ray clinic at Glenfield Hospital. We have passed your review onto the Imaging service managers, who will share this with the teams. Don't forget, if you want to say thank you to the staff who cared for you, you can nominate staff for a Caring at its Best award via our website https://www.leicestershospitals.nhs.uk/patients/nominate-a-member-of-our-staff-for-an-award/ Best wishes Communications Team Leicester's Hospitals

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