"Cotswold Clinic appointment"

About: Southmead Hospital / Gynaecology

(as the patient),

I just wanted to feedback about the really positive experience I had at the Cotswold Clinic at Southmead Hospital in Bristol.

I went with my husband and we saw a doctor called Cindy who was extremely helpful and professional, especially when she had to ask some very personal questions. She made us feel very at ease and confident about the care we were getting.

In one appointment we had a lot of questions answered, a referral and a procedure. We never felt rushed or judged and I just wanted to feedback about this great service.

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Responses

Response from Steven Sykes, Advice & Complaints Team Manager, North Bristol NHS Trust

Dear doricgirl – thank you for taking the time and trouble to feedback on your positive experience in the Cotswold Clinic. I was very pleased to learn that the doctor was able to reassure you, answer your questions and provide such a professional service.

Your comments have been fed back to the department and doctor concerned.

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