"person centred care"
About: Ellen's Glen House Ellen's Glen House Edinburgh EH16 6FF
Posted by bobandmurphy (as ),
Our dearest friend was a patient in Ellens Glen House and sadly died there almost 2 years ago. All throughout her cruel and progressive illness she was treated with the very best of care from all the staff; nurses, charge nurse, doctors and domestic staff. Each and everyone involved in her care showed her respect, dignity, compassion and also great humour! The staff also went out of their way to ensure we were always kept informed and involved in her care, right up to the end.
Our friend told us how comforted and safe and loved she felt there.
The staff made her feel that way and for that we will be forever grateful.