"Ran like clockwork"

About: Royal Bolton Hospital / Trauma and orthopaedics

(as the patient),

I attended the day clinic for trigger finger release. I was a little apprehensive about having a local anaesthetic for the first time. I was greeted by a very pleasant receptionist who directed me to the waiting room and then very quickly taken to the ward. The staff were lovely so friendly and helpful assisting where necessary but respectful of dignity and privacy when getting changed. Cups of tea offered regularly which the staff happily made for patients.

Mr Hodgson arrived and administered the local anaesthetic and then half an hour later was performing the procedure. Both he and the two nurses present during the surgery were excellent, chatting so that I didn't really think about what was happening and I have to say apart from the injection it was completely painless.

I am very grateful to every member of staff for making it such an easy experience and to Mr Hodgson for carrying out the procedure and doing such a wonderful and very neat job ....Thank you!

Everywhere was spotlessly clean and everything ran like clockwork I was amazed at the efficiency of the whole experience. I arrived at 8. 00am and was home by 11. 45 procedure complete and given advice on how to recover at home. Thank you to everyone on the ward, well done

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Responses

Response from Bolton NHS Foundation Trust

Many people are apprehensive about having a surgical procedure so it is good to know that our staff put you at your ease and that all went well. Thank you for your comments which we will share with our staff.

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