"Reassuring and supportive at Breast screening "

About: Cannock Chase Hospital / General surgery

(as the patient),

I was recalled to your breast screening department from Cannock hospital. I was extremely worried and frightened during my time in the department. I would just like to say how fantastic, reassuring and supportive everyone was.

There were two radiographers ( I think one was in training) that were with me and they were so lovely, I couldn't have wished for better. The doctor made sure that I understood what she could see on the mammogram and the ultrasound. Fortunately my results were nothing to worry about and I came away feeling very positive and obviously relieved.

Thank you so much.

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Response from Head of Patient Experience, Mid Staffordshire NHS Foundation Trust

Dear LDP

Thank you for taking the time to provide us with this lovely feedback. I am delighted that your results have shown that you have nothing to worry about and appreciate how relieved you must be. I will share your feedback with the breast care team.

Kind Regards

Angela Grocott

Head of Patient Experience

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