"Physiotherapy for damaged hamstrings"

About: Telford referral and quality service (TRAQS)

(as the patient),

Princess Royal Hospital.

I had physiotherapy for damaged hamstrings.

Always find it a quality-of-life change after physio, thought recovery has been prolonged.

Experience at hospital generally good apart from one time in reception when I was delayed almost an hour and referred to the wrong physio!

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Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Thank you for your feedback which is much appreciated. Although your referral may have been processed by the TRAQS team, we note that your comments relate to The Princess Royal Hospital NHS Trust and as such we are unable to comment on their behalf.

Please may we direct you the Patient Advice Liaison Officer (PALS). They will be able to take your comments further on behalf of the individual hospital concerned.

PALS PRH - 01952 282888

Thank you again for taking the time to respond.

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