"Paramedics were most kind and thoughtful"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as a relative),

I wanted to thank Joel and Rob who came to my husband’s aid. My GP called for an ambulance as my husband was so unwell.

Joel and Rob were most kind and thoughtful. They took my husband to the Cheltenham Hospital where he passed away.

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Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

Dear Cadet176

Thank you for taking the time to share your experience at what must be a very difficult time for you. I am very sorry for your loss.

It is always rewarding to hear that our staff are continuing to provide excellent care and support when we are needed most.

I would like to pass your kind comments onto Joel and Rob. In order to do this I will need to know the date and address that the ambulance attended. Could you please contact me, at your convenience, at laura.martin@swast.nhs.uk?

Kind regards


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