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"Amazing hospital!"

About: Royal Derby Hospital

My 8 year old son had an operation yesterday I can not express how happy we are with this hospital! The whole hospital is spotless and everyone is friendly and lovely to deal with!! We were on sunflower ward hospitals freak me out as they are full of germs this hospital is nothing like the others I have visited!! I have a baby I'm very fussy about putting her down however few hours in she wanted to play she ended up on the floor I got nervous but once I picked her up the white tights were still white!!! We watched nurses strip beds they wipe every part of it!! I wish we lived local so this was our hospital instead we are by Stafford :-( my son was looked after very well each doctor or nurse addressed him like an adult which made him feel safe he was nervous but on e there he calmed down! Kits have own tv no cards needed the amount of toys this hospital has is better than most youth clubs! I cannot express his clean they are and how I wish we could have derby as our local hospital! I cannot thank you enough excellent staff!

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Responses

Response from Royal Derby Hospital 10 years ago
Royal Derby Hospital
Submitted on 26/02/2014 at 09:00
Published on nhs.uk on 27/02/2014 at 03:00


Many thanks for your kind feedback. We always endeavour to give people the best possible treatment and care in a clean and safe environment so I am very pleased to hear we have achieved this for you and your children. I have passed this feedback onto the staff at the Children's Hospital. I am sure they will be as pleased as me to hear you were so happy with the care delivered here. Many thanks. Patient Experience Team, Derby Hospitals NHS Foundation Trust

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