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Post Operative Care & consultation

Story from nhs.uk

"Post Operative Care & consultation"

About: Castle Hill Hospital

Following excellent urgent surgery as a result of a twisted ovarian cyst my daughter initially received in our opinion un-coordinated post operative follow up by colleague/s of the consultant. However when my daughter finally saw the consultant we were both highly delighted with the time, consideration and intimate and detailed consideration he gave to her existing medeical situation and ongoing care. The doctor from Radiology/Ultra Sound also provided excellent care at this time. His empathy and willingness to bring a number of possibly complex scenarios in to focus, gives us the optimum confidence that my daughter can take an active part in helping the specialists in any short term diagnosis and longer term care. He was able to fully engage her varying options and the pros and cons of each. I'm sure the consultant's dedication an professionalism must be a major asset to both Castle Hill and Hull Royal Infirmary and highly recommend that all of his colleagues could benefit by following his lead.

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Responses

Response from Castle Hill Hospital 10 years ago
Castle Hill Hospital

Submitted on 27/02/2014 at 13:43
Published on nhs.uk on 28/02/2014 at 03:00

Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these. We hope that your daughter is now progressing following her treatment and wish her well for the future. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Advice and Liaison Service (PALS) Hull and East Yorkshire Hospitals NHS Trust.

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