"lack of communication"
About: North Tyneside General Hospital North Tyneside General Hospital North Shields NE29 8NH
Posted by Jac S
My husband was admitted on FEB 11th to the stroke unit,where the care he received was second to none,we were very impressed with the quality and speed of his treatment,sadly,today,24th Feb he was re-admitted at 12 o clock midday.He waited over three and half hours for a bed space in considerable pain,no offer of food,he is an insulin dependant diabetic,or beverages. Once he was finally allocated a bed space on ward 24,he was informed he needed intravenous anti biotics and would be seen by a Doctor who could authorise this treatment. He was not for a few hours,understandable knowing how busy the ward was,however once he was visited by a doctor,he was amazed to still not receive the treatment he was actually admitted for.I arrived at approx 7pm,some 7 hours after he was told he was to be admitted,to find he still had no drip for anti biotics and some other medical issues he had mentioned to the junior doctor were not being treated.He was in a lot of pain and discomfort.He decided he would rather be at home and we went in search of the senior nurse.Eventually we were able to discuss my husband with him.He informed us the Doctor had not told him my husband was to have a drip put in or other medication. He immediately arranged for this to proceed,but i am left with doubts about the care he will receive on the ward if basic treatment can not be carried out when needed.I note the ward is extremely busy,however there is only one qualified member of staff to cover everyone.Surely this problem needs to be addressed?