About: Fairfield General Hospital

At my appointments I am always told to ring the help line for this department if my condition flares up between appointments. Today I rang the helpline to be told the times and days they are open, I phoned at the time they said they are open only to be given opening times and no chance to speak to anyone. Waste of my time and waste of a service. I am in pain and no one to talk to about it

Story from NHS Choices

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Response from Fairfield General Hospital

We are sorry to read your comment regarding the Rheumatology help-line department at Fairfield General Hospital.. If you wish to discuss your concerns, please contact the Patient Advice and Liaison Service (PALS) on 0161 604 5897 We will also forward your comment to the department manager.

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