"A & E - Utter Chaos"
About: Princess Alexandra Hospital (Harlow) Princess Alexandra Hospital (Harlow) Harlow CM20 1QX
Posted by J Stokes
My family and i have never been to the PAH. It's not very nice to have to write a bad review, but the care my parents received was not very good at all. My parents were in a car accident last Tuesday. They were bought in by ambulance (very good care). My mum had a cut to the back of her head and my dad got the full impact on his right hand side. This resulted in a dislocated shoulder severe bruising and shock. Both my parents were in severe shock as were the family. As soon as my sister and i got to A & E we had trouble to find them. The corridors were stacked up with trolleys. Patients waiting for cubicles. The whole A&E is a maze of corridors that are not clearly signed so you have no idea where you are going. To cut a long story short after my dad had his shoulder put back in place ( still woozy) he was turfed out of the cubicle in to a wheelchair and wheeled off by a nurse. By the time we got our belongings we had no idea where our dad had been taken. We found him parked in front of a complete stranger in a dingy waiting room corner. My dad was only in his vest, still had a canular in his arm plus all the patches from where they were monitoring his heart and blood pressure. My dad is 74 years old. That sight made me want to cry. Where is the pride and dignity in nursing now? Finally a doctor gave my dad his pain relief and appointment card for the fracture clinic. She then proceeded to remove the canular and patches in front of everyone in the waiting room. With so many A&E departments closing down i feel this is the way things are going. Very sad indeed.