"I have now been referred to a specialist"

About: Telford referral and quality service (TRAQS)

(as the patient),

First visit to PRH physiotherapy department in November. Saw a very nice physio – Jo B. She gave me exercises to try.

On second visit she added more exercises and issued a walking stick, and referred me on for six hydrotherapy sessions. After the hydrotherapy I went back to see Jo.

My knee by now had not improved and I was in fact gradually worsening. It was her opinion that I should now be referred to a specialist to improve my mobility, hopefully with further intervention – several possibilities but specialists will discuss.

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Response from Chloe Jones, TRAQS Patient Advisor, Telford and Wrekin CCG

Dear 'Slight753 '

Thank you for your feedback which is much appreciated. Although your referral was processed by the TRAQS team we note that your comments relate to Princess Royal Hospital NHS Trust/Royal Shrewsbury Hospital NHS Trust and as such we are unable to comment on their behalf.

Nevertheless, we wish you all the best with your treatment and that your knee problems are resolved.

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