"Within 24 hours of referral I was contacted by TRAQS"

About: Telford referral and quality service (TRAQS)

(as a service user),

Donnington Medical Practice.

Excellent service from speaking to the urgent care nurse to seeing the GP. Within minutes an ECG was organised, review with GP who explained in detail his findings and what he proposed to do.

Within 24 hours of referral I was contacted by TRAQS.

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Responses

Response from Chloe Jones, TRAQS Patient Advisor, Telford and Wrekin CCG

Dear 'Boss33 '

Thank you for sharing your feedback. We are very pleased to hear that TRAQS met your expectations and that your referral was arranged in an efficient manner.

We wish you all the best with your treatment.

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