"Extremely impressed with the service and care..."

About: Alder Hey Children's Hospital

We attended A&E on Friday night and were asked to return on Saturday morning for an x-ray. From the A&E staff, to the porter who transferred us to the ward, the ward staff (E2), medical team, radiographer, anaesthetist and theatre staff, I was really impressed with the care and compassion provided to my daughter. The communication to us and between the staff was excellent. Staff were genuinely friendly and happy to help. Working within the NHS myself, I realise there are a lot of pressures within the hospital with the new build and the recent CQC report but this did not reflect on the staffs delivery of care, there was evidence of true teamwork. I would like to thank all the staff who were involved in my daughters care and would appreciate if you could forward my comments. Many thanks

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Responses

Response from Alder Hey Children's Hospital

Please accept our apologies for the delay in responding to your message. Thank you for your very kind comments about the care your daughter received at Alder Hey Children’s Hospital. We will make sure that your comments are passed on to the staff.

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