"Excellent service at the Princess Royal"

About: Telford referral and quality service (TRAQS) The Princess Royal Hospital / Oral surgery

(as the patient),

I arrived a few minutes early but the receptionist Hayley was very good. I only waited a few minutes before I was seen by a consultant. He examined me and said the lump would be removed in the New Year and make an appointment.

When I went to reception desk I was told there had been a cancellation for the next day and would I like it. I accepted and returned the next day for minor surgery.

No problems at all, and I go back soon for it to be checked. Excellent service at the Princess Royal.

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Response from Chloe Jones, TRAQS Patient Advisor, Telford and Wrekin CCG

Dear 'Only982 '

Thank you for your feedback which is much appreciated. Although your referral was processed by the TRAQS team we note that your comments relate to Princess Royal Hospital NHS Trust/Royal Shrewsbury Hospital NHS Trust and as such we are unable to comment on their behalf.

Nevertheless, we are pleased to hear that you are happy with the care you have received and we wish you all the best with any future treatment.

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