"I couldn't fault the care and attention"
About: Southend Hospital / Accident and emergency Southend Hospital Accident and emergency Westcliff-on-Sea SS0 0RY
Posted by carolee (as ),
My doctor sent me to A & E on Friday evening as I was feeling very unwell.
Although the admission process and waiting procedure left much to be desired, I couldn't fault the care and attention I received from the medical staff.
I am very grateful to the triage nurse and Doctor Mendes, who were both so kind and caring (which was very reassuring and beneficial at such a distressing time).
I received excellent care, in a compassionate manner and was thoroughly tested to try and ascertain what was wrong with me. Thankfully, all the tests proved negative and I was able to go home feeling a lot better.
The NHS, particularly A & E, receive much criticism and, therefore, I would like to express my thanks for the excellent treatment I received and the caring way it was administered.