"ent dept initial assessment"

About: Cumberland Infirmary

i had an initial assessment from a GP who has specialist interest in ENT on tuesday 18th feb,,,. I have to say (being in the medical/nursing profession myself),, the assessment was professional, very individual and i found thorough, (although i profess to know nothing at all about ENT whatsoever ! ),,, I felt totally considered ,,not rushed and time and attention given to my appointment,,, confident also in the feedback given on opinion of whats occurring!,,. It is important to feedback good care/effort and service in any organisation/service in my opinion . Thankyou . Julie P

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Response from Cumberland Infirmary

Dear Julie Thank you so much for this postive feedback , I will ensure that the team is made aware of this. It is great to hear that you found your care to be truly patient centred and that you felt involved and considered. Very best wishes and regards

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