"To say I owe my life to IM would not be an understatement"

About: Inclusion Matters Sefton

(as the patient),

The help, support and guidance I received throughout my treatment was excellent. Sarah showed sympathy and empathy in all our sessions together.

To say I owe her my life would not be an understatement.

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Response from Elizabeth Forrest, CBT Therapist, Inclusion Matters

Dear 'Thursday',

Many thanks for taking the time to leave your feedback with us.

I'm glad to hear that you received the help and support which you needed - it sounds as though you have benefited from it a lot.

I will make sure your positive feedback is passed on to Sarah.

Best wishes for the future,


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Update posted by Thursday (the patient)

Hi Lizzie, thanks for those kind words. For some reason it refers to me as 'Thursday'. Any suggestions how I can change this.



Response from Sarah Ashurst, subscriber services manager, Patient Opinion

picture of Sarah Ashurst

Hi Keith

We ask people to use a username on the website, to avoid using their full name, because we want people to feel comfortable sharing their stories. Remaining anonymous means people can sometimes be more honest with their comments if they know the service cannot identify them.

If you want to change your username from Thursday to something else, I can do this for you if you email me on team@patientopinion.org.uk.

With best wishes,


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