"Thank you Torbay hospital staff"

About: Torbay Hospital

Thank you to all the staff at Torbay hospital who were a part of making my day surgery happen. Thank you for giving everything with a smile and genuine compassion, in an organisation which is a political football you cannot control yourself. Thank you to the staff who just offered directions with a smile, thank you to the registrar assisting the consultant who was overly apologetic because we had to move rooms due to a PC not logging onto the network (I didn’t mind at all!), thank you to the anesthetists team who knocked me out and controlled post-op pain with a pre-wake up local jab. Thank you to the nurse who saw my fear through the confident male facade and gently stroked my shoulder, I needed that. Thank you to the care and skills of the surgeon and all the clinical team involved in fixing me. Thank you to the caring but blurry memory people in recovery, the staff member who tucked me in with the blankets and the kindly voice comforting the patient next door to me behind the curtain…and thank you to the cheery porter who brought me my bag of clothes with a beaming smile saying “How’re you feeling fella? I bet you can’t wait to get these on”

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Responses

Response from Torbay Hospital

Thank you for taking the time to comment. It is always good to receive postive feedback; we try to ensure we share examples of good practice and we will feedback your comments to the appropriate staff. Many thanks for taking the time to share this feedback with us. South Devon Healthcare NHS Foundation Trust

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