"Breast Clinic: efficient and sensitive"

About: St Albans City Hospital

My GP offered me a referral to the Breast Clinic which I took up even though I trusted her judgement that it wasn't necessary, but I wanted to be sure. The appointment was speedy, as she had said it would be. I was really impressed by the treatment I received: there was a calm orderly atmosphere, staff obviously worked well together, information was clear and I was treated courteously at all times. Happily my outcome was fine, as expected, but I now know I would never hesitate to seek a referral again if needed and would recommend the Breast Clinic to anyone. Oddly this clinic is not listed under 'which department'.

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Response from St Albans City Hospital

Thank you for taking the time to let us have feedback about the care you received from our breast clinic at St Albans Hospital. I'm sorry to hear your GP had cause to refer you to the clinic but I am very glad to hear of the outcome. Your kind comments are really appreciated and I have passed them on to the team. They will be very grateful. Thank you again for letting us have feedback. What our patients have to say - both good and bad - helps to share the service we provide. Please do not hesitate to contact me if you need to. My email is antony.tiernan@whht.nhs.uk or you can tweet @AntonyTiernan. Alternatively, you can call 01923 436 229. Antony Tiernan Director of Corporate Affairs and Communications

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