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Wonderful (would prefer to keep it secret!)

Story from nhs.uk

"Wonderful (would prefer to keep it secret!)"

About: Crowborough War Memorial Hospital

We have visited Crowborough MIU with our daughter three times in the last two years - 1. bead up nose; 2. badly cut forehead (fell while running); 3. cut lip and damaged front teeth (swan diving onto sofa). On every occasion the staff have been delightful, have cared for her brilliantly and she now *wants* to go to MIU if there is something wrong. I can't praise the place highly enough, it is now the only place we go when there is a problem. I always recommend it to others, but secretly hope it doesn't get too popular!

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Responses

Response from Eileen Weeks, Patient Experience Lead, East Sussex Healthcare NHS Trust 10 years ago
Eileen Weeks
Patient Experience Lead,
East Sussex Healthcare NHS Trust

Submitted on 02/04/2014 at 18:16
Published on Care Opinion at 19:17

Thank you very much for expressing your appreciation of the standard of care your family have received from Crowborough MIU. It’s always encouraging for staff to receive positive feedback. As a Trust we are committed to giving the highest quality of care to our patients, and we value all comments from patients and their families.

It was extremely kind of you to take the time to provide feedback. I will ensure that your comments are shared with all the staff concerned

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Response from Crowborough War Memorial Hospital 10 years ago
Crowborough War Memorial Hospital

Submitted on 17/04/2014 at 19:45
Published on nhs.uk on 18/04/2014 at 04:00

Thank you very much for expressing your appreciation of the standard of care your daughter has received at Crowborough Minor Injuries Unit. It’s always encouraging for staff to receive positive feedback. As a Trust we are committed to giving the highest quality of care to our patients, and we value all comments from patients and their families. It was extremely kind of you to take the time to provide feedback. I will ensure that your comments are shared with all the staff concerned.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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