"First class"

About: Newark Hospital

On the 5 th of February I had a pre op assessment at the Mercia doughty centre I was seen promptly by a professional and caring lady assessed me and informed me about my forthcoming inguinal hernia repair , she then got on the phone and arranged for surgery the following Wednesday , how's that for service ! This lady had cause to contact me twice in between appointments , nothing seemed to much trouble for her. First impressions last ! I attended the minster ward on the 12 th of feb for surgery , I found the ward to be clean and cheery and I was shown to my bed and joined by a nurse who took details and ran some tests she was very polite and put me at ease. A short while later the consultant a very charming person talked to me regarding the procedure , which I found very reassuring . After surgery as I came too they were there telling me all is well, what a gentleman ! On reflection this hospital works well cos they work as a team every one I met that day was courteous and friendly, specially the guys you knocked me out and looked after me pre and post theatre , and the male nurse who looked after me post op and so kindly kept my wife informed of events and the very polite and pretty student nurse who tended to me until I was kicked out and last but not least the ward sister , if that's her title ? Yet again very professional , caring and witty . All in all my experience was first class . Keep up the sterling work many thanks and god bless you all.

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Responses

Response from Newark Hospital

Your February response has been generated by the NHS Choices Website - this was responded to in February by the PALS team at Newark and your kind comments passed to all staff concerned with your care at the time. I apologise for any inconvenience but we have to respond again to delete it from our inbox. Thank you and kind regards, pals.nwk@sfh-tr.nhs.uk

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