"seen 2 hrs late!"
About: Manchester Royal Infirmary Manchester Royal Infirmary Manchester M13 9WL
Posted by AK
Went in today for a post op check up. Appointment was at 3.45pm but was not seen until 5.30 with no communication from the reception staff or apologies. In fact all the patients were complaining verbally and the extremely rude reception staff suggested we could leave if we got tired of waiting! Reception staff left at 4.45pm and closed the shutters. Patients were still coming in and had no staff to ask for help Waiting room was small crammed and dirty. The toilet facilities were apsolutely disgusting This is my second visit and on both occasions I have been let down. MRI is a totally old and disgusting hospital with rubbish rude staff. Staff are using the zero tolerance to get away with being rude and unhelpful! Go to salford or wythenshawe hospitals instead! Much better service there!