"Melton Mowbray hospital - Never again"

It will be a long time before I visit the dermatology department of this hospital again. The consultant was kind enough to award me 3 minutes of his time with no apology for the fact that he was running 50 minutes behind schedule. His attitude was totally dismissive & after an extremely cursory examination (10 seconds) & no questions regarding my current medication, he was writing a prescription within 1 minute. When I was foolish enough to ask his opinion on the cause of this condition, he replied "your age". Well I may be over 70 but I'm not stupid. I would probably have had a better diagnosis from the cleaner

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Responses

Response from Lisa Hallam, Patient Support Officer, Derbyshire Community Health Services NHS Foundation Trust

We are very disappointed to hear about your experiences using our services. In order to investigate further we would find it helpful to speak to you. If you are able to help us to improve our services in this way, please call the patient experience team on tel 01773 525119. Thank you.

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