"Nothing but praise for the treatment I received"

About: Tameside General Hospital / Cardiology

(as the patient),

I came in for a pacemaker fitting and had to wait 6 hours. This delay was caused by a bed shortage due to a sudden increase in A&E admittances. The staff apologised (though it was unavoidable) and kept myself and the other patients up to date throughout.

I was then fitted with the pacemaker thanks to the nursing staff staying on an extra hour so it could be done. I have nothing but praise for them and the treatment I subsequently received in the ward.

It is the second time I have been admitted to Tameside in the last 12 months and I have found it to be good in every way.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lindsay Stewart, Deputy Director of Nursing, Tameside and Glossop Integrated Care NHS Foundation Trust

This is an especially welcome comment and thank you very much for taking the time and troubles to post it.

The hospital works hard to ensure an entire patient’s journey is the best possible care. I hope you are now on the road to a good recovery

Kind regards

John Goodenough

Director of Nursing

’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing at

john.goodenough@tgh.nhs.uk

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story