"Day Case."

About: Corbett Hospital

When i arrived and booked in i was taken to my bed by a nurse and she had all my details the nurse was very polite and helpful.After a short time a Doctor came and told me exactly what they were going to do, after came back from Theatre i was made comfortable and i was made a cup of tea all the nurses were very polite and cheerful un like when i went into Day Case at Russells Hall last year we were herded around like cattle from one room to another and at one point had to wait with the visitors in a hospital gown and was there from 7 30 am to 6o clock not very happy. My vote goes to Corbett hospital Top Marks

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Responses

Response from Corbett Hospital

Thank you, Don, for your positive feedback about our day case unit at Corbett Outpatient Centre. Our aim is to always offer our patients the best possible care and it’s great to know everyone you came into contact with during your visit was polite and helpful. It is a shame you didn’t have the same experience at Russells Hall Hospital last year. We certainly wouldn’t want our patients to feel they are herded around like cattle. Day case at Russells Hospital is much busier because we see a higher number of patients. Day case at Corbett has a limited number of beds and so we treat fewer numbers of patients. We have received similar feedback about the length of time some patients wait before they go to theatre at Russells Hall Hospital and, as a result, we are looking into ways of improving this process. We have passed your comments onto the day case teams at Russells Hall Hospital and Corbett.

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