"Gynae Ultrasound and Outpatients Appointments"

About: St Peter's Hospital (Chertsey)

Amazing service! Saw my GP who referred me to St Peters Hospital under the "Two Week Rule". Had a telephone call from Appointments within a few hours offering me an Outpatient appointment with a Consultant in 3 days time then a call from Ultrasound saying they had booked me in for ultrasound an hour before my Gynae appointment so that the Consultant would have the results at the same time as the consultation. All of the staff were extremely professional, considerate, kind and friendly. The service couldn't have been better even if I'd gone as a private patient. The hospital is clean and well maintained. My presenting problem was all dealt with on the same day reducing "worry time". Can't thank you all enough. Special thanks to the member of staff who performed the ultrasound and the Consultant's lovely registrar.

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Responses

Response from St Peter's Hospital

We are so pleased to hear that you were impressed with our service and seen so quickly. We try hard to see patients as soon as possible and to combine everything they need into one appointment to save multiple visits and, as you say, reduce the time they feel worried. It is good to hear that you found our staff kind and reassuring and we are pleased that your medical concern with dealt with on the same day. We have passed your comments on. Many thanks.

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