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Care Opinion

Channel Day Surgery

Story from nhs.uk

"Channel Day Surgery"

About: William Harvey Hospital (Ashford)

Had a small procedure on 13 feb 2014 was well looked after and i never thought having surgery with a local aneasthetic would be so funny while the staff remained professional at all times with everything being explained the banter between my self and the surgery team and amongst them selves took my mind of what was going on and made it an enjoyable experience thank you to the whole team there ...........i have a similar problem to the one i had and will be back !

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 10 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 15/02/2014 at 13:03
Published on Care Opinion at 13:23

Thank you so much for your kind feedback, staff will very much appreciate your kind words. I am glad we were able to make a potentially stressful situation pleasant for you. Hope you are recovering well from the procedure.

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