"The whole thing from start to finish was so great"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as the patient),

Last Sunday I needed to call for an ambulance to attend to my husband. Two ladies from the Amesbury base came to see us at home in Gillingham. The paramedics and ambulance crew were fantastic – they always are whenever I need to call them for my husband.

On Sunday they needed to take my husband into hospital in Yeovil, this hospital is ace.

The whole thing from start to finish was so great; paramedics were so kind and caring whilst being very efficient.

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Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

Dear Monkey925

Thank you for taking the time to share your experience. I hope your husband is feeling better.

It is always rewarding to hear that our staff are continuing to provide excellent care to our patients when they need us most.

I would like to be able to pass your thanks onto the crew who came to your husbands aid. In order to do this I will need to know the date of the incident, and the address that the ambulance attended. Please could you contact me, at your convenience, at laura.martin@swast.nhs.uk?

Kind regards


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