"I had a very positive experience, my treatment was excellent"

About: Ayr Hospital / Respiratory Medicine

(as the patient),

I had a very positive experience, my treatment was excellent. I visited the outpatient's clinic for a problem with my lungs.

I've always found the NHS good value, and it's always been there for me when I've needed it.

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Responses

Response from Kate MacDonald, Business Coordinator & Office Manager (interim), Nurse Directorate, NHS Ayrshire and Arran, NHS Ayrshire and Arran

picture of Kate MacDonald

Dear Elemental381

Thank you for getting in touch with us through Patient Opinion.

I am sorry to read that you have problems with your lungs, this must be really challenging for you. I am really happy to hear though that you had a "positive experience" and that your "treatment was excellent" at our Outpatient's Clinic at University Hospital Ayr.

I will be passing on your posting to the Health Care Manager who covers Outpatients at Ayr as well as to the Senior Charge Nurse. They will be delighted to recevie your story and will pass on your thanks to the Clinic.

We are indeed here for you when you need us and I wish you well for the future.

Kind regards

Kate

Kate Macdonald

Patient Opinion Coordinator

NHS Ayrshire and Arran

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