"Fantastic service, 1st class help!"

About: Whiston Hospital

Was referred to Whiston plastics ward 3a from north wales. I was treated with the most 1st Class help and care from start to finish! Restored my faith in the NHS, well in England! Thank you!

Story from NHS Choices

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Response from Clare Aspinall, Patient Experience Manager, St Helens and Knowsley NHS Trust

Dear James,

Thank you very much for taking the time to write so positively regarding the care and attention you received during your recent visits to St Helen's and Knowsley Teaching Hospitals NHS Trust.

It is pleasing to hear you received such good treatment from all of the staff involved in your care. We endeavor to make the patient journey as comfortable as possible, and comments of appreciation are a great encouragement to our staff. I will of course pass yours on to all those involved in your care.

If I can be of any further assistance in the future please do not hesitate in contacting me again.

Kindest regards

Clare Aspinall

Patient Experience Manager

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