"Great service at A&E from start to finish"
About: The Princess Royal Hospital (Telford) The Princess Royal Hospital (Telford) Telford TF1 6TF
I visited my GP with a large swelling in my cheek, my GP looked and asked me to visit the dentist immediately (initially thought it was a reaction to other medicine), the dentist asked me to go straight to A&E. I got to A&E and was seen by triage within about 5 minutes and then seen by a doctor within less than 20 minutes. The Doctor was unsure what they could do as they don't normally deal with mouth/dental issues. After an X-Ray, She sent for an Oral and Maxillofacial who came down within minutes and decided he would try and treat me to allow immediate relief of the swelling. The doctor spent a good 30-60 minutes with me, talking me through the process at all times, he was very attentive and incredibly calming (which is good when he has a razor sharp scalpel in your mouth!). I could not have wished for better care. Well done to all the team and thank you for caring and dealing with.