"Penrice birth centre"

About: St Austell Community Hospital

I attended the birth Centre for the birth of my first child in November 2013. The staff were fantastic. Extremely professional, friendly, accommodating and above all knowledgeable; giving me huge confidence during the Labour. I chose the birth centre as it had a birthing pool which was fantastic to use. The centre was very clean with staff noticeably taking infection control seriously. Following the birth and my overnight stay I was provided with a huge amount of support and given the opportunity to ask questions and advice. I cannot recommend the Centre highly enough. It gave me the opportunity to have the type of birth I so dearly wanted and I felt completely supported throughout. I feel it is so important that positive feedback is given as sometimes it seems only negative experiences are recalled. I remain very grateful for the care myself and my family received.

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Responses

Response from St Austell Community Hospital

Thank you for your feedback. We want to make sure that our teams know when they have made a positive difference, so we will pass your appreciation on to those who were involved in your experience of care at the birthing unit at St Austell Community Hospital. This service is managed by Royal Cornwall Hospital and we have forwarded your comments to them.

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