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Care Opinion

Best of attention

Posted By JG1

"Best of attention"

About: University Hospital Wishaw / General Surgery (Wards 16-18)

(as the patient),

My day surgery took place in January in the day surgery ward at Wishaw General Hospital. When I arrived I was warmly greeted by the male receptionist. I was then taken to the ward where I was given great attention by all the staff, later I was taken to the theatre, again I was given the best of attention. Back in the ward I was treated with the utmost courtesy.

I feel there is a lot of negative comments made about Wishaw General but I did not find this to be the case. Keep up the good work. Thank You.

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Responses

Response from Rosemary Lyness, Executive Clinical Director, NHS Lanarkshire 10 years ago
Rosemary Lyness
Executive Clinical Director,
NHS Lanarkshire

Submitted on 14/02/2014 at 07:07
Published on Care Opinion at 07:55

picture of Rosemary Lyness

Dear JGI,

Thank you for sharing your comments on your recent experience in our Day surgery Unit at Wishaw.

The staff are committed to providing the best expereince possible for our patients and I know they will be delighted by your comments. I will ensure that they are made aware of your posting.

Thank you for taking the time to share this with us.

I hope that you are now recovering from your procedure and are in good health.

Kindest regards

Rosemary

Director of Nursing NHS Lanarkshire.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by JG1 (the patient)

I am very pleased to hear the staff in the day surgery ward will be made aware of my comments they truly deserve them. I am very well and getting on with my life thank you all once again.

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