"Everything was very professional"

About: Telford referral and quality service (TRAQS)

(as the patient),

Princess Royal Hospital.

Everything I experienced was what I thought would be beginning at the reception right through to the consultant I saw on the day of my appointment.

Very professional.

Thank you.

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Response from Jennie Moore, TRAQS Patient Advisor, RAQS, Telford and Wrekin CCG

Dear 'Prime717'

Thank you for your feedback which is much appreciated. Although your referral was processed by the TRAQS team we note that your comments relate to the Princess Royal Hospital NHS Trust and as such we are unable to comment on their behalf.

Please may we direct you the Patient Advice Liaison Officer (PALS). They will be able to record your positive comments about your experience.

PALS PRH - 01952 282888

Thank you again for taking the time to respond

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