"NHS experience over the last 8 to 10 years has not been very good"

About: Telford referral and quality service (TRAQS)

(as the patient),

My experience of the NHS over the last 8 to 10 years has not been very good.

I have had several things go wrong with different procedures I have had.

I cannot specify a particular department as it involved a few.

In general, the nursing staff have been quite good, but there have been exceptions.

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Responses

Response from Jennie Moore, TRAQS Patient Advisor, RAQS, Telford and Wrekin CCG

Dear 'Lofty211'

Thank you for your feedback which is much appreciated. Although your referral was processed by the TRAQS team we note that your comments relate to Princess Royal Hospital NHS Trust/Royal Shrewsbury Hospital NHS Trust and as such we are unable to comment on their behalf.

Please may we direct you the Patient Advice Liaison Officer (PALS). They will be able to take your concerns further on behalf of the individual hospital concerned.

PALS PRH - 01952 282888

PALS RSH - 01743 261691

Thank you again for taking the time to respond.

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