This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"The experience has been very difficult emotionally as well as physically"

About: Tameside General Hospital / Maternity care

(as a staff member),

This story has been posted by Healthwatch Tameside on behalf of a member of the public who asked not to have their name published. They said…

This lady has two children aged 3 years and 9 months. After very traumatic first labour (large baby stuck in birth canal then emergency C-section), she received no help or advice during second pregnancy about whether she would need another C-section. In hospital (Tameside Obstetric Dept. ) doctors did not read notes and there was no discussion with her or her husband about her problems during first labour. Finally she had another section. She now has an abdominal hernia and has been told the muscles may never heal.

She cannot have any more children. She approached PALS about total lack of sympathy and compassion from hospital staff and midwife but feels she has not been taken seriously. She was very distressed during labour to realise none of the staff knew if she should be having a C-section or not, even though there were notes in her case file from her previous pregnancy and her second one.

The experience has been very difficult emotionally as well as physically and she feels betrayed and disillusioned with health care at Tameside Hospital.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lindsay Stewart, Deputy Director of Nursing, Tameside and Glossop Integrated Care NHS Foundation Trust 10 years ago
Lindsay Stewart
Deputy Director of Nursing,
Tameside and Glossop Integrated Care NHS Foundation Trust
Submitted on 27/02/2014 at 11:13
Published on Care Opinion at 11:46


We are sorry that you have had such a negative experience with maternity services. In these circumstances we try to talk with the mother about what has happened previously and the reasons why it happened. Which should include information about any potential future pregnancies and birth.

Unfortunately a complication of major surgery is the development of a hernia but this can be repaired.

As part of the discussions that should take place in any future pregnancies it will include revisiting previous experiences to try to confirm the reason for the previous caesarian section and discuss the most appropriate pathway for this pregnancy. I can only apologise that we do not seemed to have supported you in this way.

We would like you to come and meet with an obstetrician and a senior member of the midwifery team to discuss your concerns and worries at a time convenient to yourself. This is really important for you and for us to ensure that anything like this does not happen again.

If you contact Anne Haggerty Matron on 0161 922 6173 or PALS team on 0161 922 4466 so this meeting can be arranged.

Kind regards,

John Goodenough

Director of Nursing

’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing at

john.goodenough@tgh.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k