"I couldn’t believe how quickly they could see me"

About: Dewsbury Health Centre / Podiatry

(as the patient),

I had fantastic service, it was very good. I needed an extra pair of insoles and phoned the clinic to arrange an appointment for them. I was expecting to wait a few days for the appointment and then a further wait whilst the insoles were made.

Instead I was asked to go to the clinic the next day. I went in the morning during the wide time slot they had given me and saw a man called James. He asked if I could return to the clinic at 3: 00 when he would have my insoles ready for collection. This was great as I don’t live close to the clinic; I could spend some tome shopping in Dewsbury, collect my insoles and get home all in one day.

I couldn’t believe how quickly they could see me.

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Responses

Response from Paul Rhys-Vivian, Team Leader, Podiatry, Locala CIC

Thank you for your really positive comments.

We try to put patients at the centre of everything we do and are glad you found this to be so in your instance.

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