"I cannot fault the care I was given in Orthopaedics"

About: Woodend General Hospital / Elective Orthopaedics

(as the patient),

I was admitted as a day case for an Arthroscopy.

I cannot fault the care I was given, staff were efficient, friendly and cheerful.

The ward environment was clean. My surgeon gave me a full and clear explanation of what was planned and I was given the opportunity to ask any questions I had.

The operation went smoothly, I was comfortable after the operation and prior to discharge was given plenty of written information on what to expect, what I should and should not do along with a follow up appointment.

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Responses

Response from Linda Oldroyd, Nurse Consultant Patient Safety and Experience, NHS Grampian

Dear P97

Thank you so much for posting your very positive feedback about our orthopaedic services. We are delighted to hear about your very person-centred experience. NHS Grampian aims to be a caring, listening, improving organisation and we will be pleased to pass on your feedback to the staff concerned.

We hope that you are making a good recovery from your operation and thank you again for your kind comments.

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