"Short Visit to Wittering Ward"

About: St Richard's Hospital

I was referred to St Richard's as my local, Pembury, Hospital do not carry out the TEMS procedure. At , almost the last minute, I was re-located in Wittering Ward. There seemed to be some initial confusion at first but from the moment that I wheeled out of the ward and then returned to the ward post-op until I left a few days later I have nothing but praise for all the staff that I had dealings with. As a life-long devout coward who has never had to stay in hospital I was feeling apprehensive to say the least but I was so well looked after that I forgot to get wound up! Everybody but everybody was polite and friendly and treated me as a person at any time of the day and night. The consultant and his team were terrific and I never thought that visiting a surgical theatre ( as the main attraction) could be (almost) fun, all thanks to the nursing staff. Returning to the ward I was so well looked after by all, the nursing staff, the phlebotomists, and the young lady who always brought me a cup of coffee in the mornings, it was only a pity that I could not persuade her to come home with me! Even the cleaning staff had time for a smile and a (quick) chat. For obvious reasons I have no great desire to repeat the experience but should I have to then I want the same staff again. Many, many Thanks. Tom Marten

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Response from St Richard's Hospital

Thank you for your comments. It is fantastic to hear such positive feedback regarding our services. All our staff in their many and varied roles strive to provide the highest standards of care every time for every patient so it’s a wonderful encouragement to hear about your positive experience at St Richards Hospital. We hope you are feeling better and we will pass on your kind words to the departments involved in your care.

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