"Timescales"

About: Calderdale Royal Hospital

I have been very pleased with the service whilst in the clinic, all of the staff and Dr's have been exemplary. The one thing that is infuriating me is I need another set of injections but can not be given an appointment despite the fact that I am in constant pain and rendered disabled from undertaking day to day activities. I am unable to work or take care of my young family, and the outlook is being left to rot in this position until April or May by which time I would have lost my job. The standard line is you are next on this list but the list is full, I will be presenting a formal complaint.

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Responses

Response from Calderdale Royal Hospital

We are sorry to hear we have been unable to offer an appointment as quickly as you would have liked. Our Patient Advice and Complaints Service will be more than happy to look at the issue for you. If you would like to contact them by phone, you can do so on 0800 013 0018 or 01484 342825, or by email to patientadvice@cht.nhs.uk.

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