"Serious incidents"

About: The Whittington Hospital

I had an emergency cesarean one year ago and had several serious incidents. Some of them not so serious: - my midwife was rude and I did not feel cared - after the operation the only thing I was needing to getting better was to sleep and that was imposible because somebody was coming and awakening me up every 40 minutes to check on something. Also on the recovering ward ,midwifes were talking on the phone during the night and making lot of noise so it was very hard to sleep. So I practicaly didn`t sleep during 4 days. Some of them very serious: - during the nurse change over, they were going to give our baby antibiotics that he didn´t need - I was going to receive a blood transfusion that fortunately I didn´t receive when the doctor they realize that it was for another patient - the baby hand´t been given a name tag so he could have been taken out of the hospital

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Response from The Whittington Hospital

We are very sorry to read that you did not have the pleasant experience we aim to provide and that you felt there had been several serious events which affected your experience with us. You have listed some very specific things which we would be happy to look into. If you would like us to investigate this further you can contact our PALS team on 020 7288 5551 or via email at whh-tr.whitthealthPALS@nhs.net The PALS team can assist in having your questions answered and may be able to arrange a meeting with the Head of Midwifery to discuss you experience. Thank you for taking the time to share your feedback with us.

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