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Speedy Treatment for a little girl

Story from nhs.uk

"Speedy Treatment for a little girl"

About: Horton General Hospital

I recently took my 6 year old daughter for treatment at the Horton a and e, we were greeted by the most friendly reception lady who told both my girls about the play room. My daughter was treated with care and attention by everyone she was seen by, the triage nurse, the X-ray team (even when she tried to hide under the bed because she didn't want to have an X-ray!) and the senior nurse who showed us her fracture. Everyone had time and attention. Thank you for making what could have been a stressful experience easy and fast.

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Responses

Response from Horton General Hospital 10 years ago
Horton General Hospital

Submitted on 11/02/2014 at 10:38
Published on nhs.uk on 12/02/2014 at 03:00

Thank you for taking the time to review the OUH NHS Trust. We are sorry to hear your daughter has had a fracture, but are pleased to know our staff helped make your family's time in hospital as stress free as possible. Our staff appreciate hearing from their patients and families, and your kind comment will be passed onto the appropriate team, who will continue to use your feedback to build upon their service. We wish your daughter a speedy recovery.

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