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care and attention

Story from nhs.uk

"care and attention"

About: Whiston Hospital

I went to whiston on December the 31st, let me say that I have nothing but the up most praise regarding the staff regarding the care and attention during my illness.

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Responses

Response from Clare Aspinall, Patient Experience Manager, Mersey and West Lancashire Teaching Hospitals NHS Trust 10 years ago
Clare Aspinall
Patient Experience Manager,
Mersey and West Lancashire Teaching Hospitals NHS Trust

Submitted on 14/02/2014 at 16:01
Published on Care Opinion at 16:41

Thank you very much for taking the time to write so positively regarding the care and attention you received during your recent visits to St Helen's and Knowsley Teaching Hospitals NHS Trust.

It is pleasing to hear you received such good treatment from all of the staff involved in your care. We endeavor to make the patient journey as comfortable as possible, and comments of appreciation are a great encouragement to our staff.

I do hope your feeling better? If I can be of any further assistance in the future please do not hesitate in contacting me again.

Kindest regards

Clare Aspinall

Patient Experience Manager

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