"NHS late night help"

About: Hillingdon Hospital / Accident and emergency London Ambulance Service NHS Trust NHS 111

(as the patient),

I was in severe pain. Pain was so bad that it was getting difficult to breadth. I told my husband that if I should call nhs on 111 but he was not in favour, he said they will ask us to go at A&E and we will have to wait there for hours. After 3 hours of pain I finally decided to call. To our surprise within 5 minutes ambulance was on our door. I felt so stress free I cannot explain that in my words. Thank you so much.

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Responses

Response from Hillingdon Hospital

We are most pleased that your needs were addressed in such a speedy manner. We aim to ensure that all patients receive the level of care they require and we are happy to hear that on this occasion that this was the case. Thank you for taking the time to tell us of your experience.

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